Hughes Security Solutions Warranty Information
We back every product we sell with a minimum 1 (one) year warranty. Many products have manufacturer's warranties that are much longer. If a product has a warranty through the manufacturer that is longer than one year, the exact length will be displayed in the product description or features section. Shipping charges for all returns are at the expense of the customer.
This warranty only covers failures due to defects in materials or workmanship, which occur during normal use. It does not cover failures which are a result from accident, misuse, abuse, neglect, mishandling, misapplication, alteration or modification. Items that are accepted under warranty will be repaired or replaced at our discretion or the discretion on the manufacturer.
You must obtain a return authorization number before sending any item back for warranty repair or exchange. To do so, simply click the "Contact Us" link on the left side of the page and complete the online contact us form.
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